Winter Reservation Policies
Reservation Policies
- All rooms and facilities are non-smoking.
- Lodging rates are per night, for up to two adults and do not include tax or utility fee.
- Extra adult in room is $11.00 per night.
- Children 11 and under stay free.
- Special room requests are not guaranteed. We will make every effort to accommodate special requests.
- Accessible accommodations are available on a limited basis and may be reserved by contacting our reservations office toll-free at 1.866.GEYSERLAND (439-7375) or 307.344.7311.
- Cooking is prohibited in all accommodations.
Deposits
A deposit of the first night's rate at each location is required at time of reservation. Package policies may vary. Advance deposits are payable by check, money order, or major credit card. We accept Visa, MasterCard, Discover, American Express, Carte Blanche, JCB and Diners Club.
Cancellations
In the event of a cancellation, 14-day notice is required to receive a full refund of your deposit amount. Package policies may vary.
No Shows
Confirmed reservations will be held for late arrival on the first night of your stay. If you fail to arrive or contact our reservations office by 10:00 am of the next day your entire park reservation will be cancelled and applicable cancellation fees applied.
Check-in & Check-out
Check-in time is 4:30 pm. Some units may be available earlier depending on the availability of clean rooms.
Check-out time for Mammoth Hot Springs Hotel and Old Faithful Snow Lodge & Cabins is 11:00 am.
Park Fees
Park entrance fees are not included in your reservation and payable upon arrival at the park entrance. Please call the National Park Service at 307.344.7381 for more information.
Pets
Pets (with the exception of service dogs) are not allowed in our winter accommodations. Pets are also not allowed on buses or snowcoaches; this is a federal law. As during the summer, pets are not allowed on trails or in the backcountry.
Dinner Reservations
Dinner reservations should be made well in advance of your arrival by contacting our reservations office toll-free at 1.866.GEYSERLAND (439-7375) or 307.344.7311. Breakfast and lunch are on a first-come, first-seated basis throughout the park. Attire is casual in all park facilities.
Road Conditions
Winter Weather can occasionally cause the temporary closure of park entrances and roads. We suggest you contact the park for updated road reports immediately prior to your trip. National Park Service Road Information can be obtained by calling 307.344.7381 or here:
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