All properties, buildings, and operations managed by Xanterra Travel Collection companies are now operating under a mandatory face-covering requirements for all guests and employees in accordance with guidance from the Centers for Disease Control and Prevention (CDC). CDC recommends that people wear masks in public settings, like on public and mass transportation, at events and gatherings, and anywhere they will be around other people. Our facilities are open to the public and therefore this rule applies in all guest and employee areas, with exemptions for employees in their own dorm rooms. Guests and employees must wear masks in all indoor public areas such as buildings, lobbies, dining establishments, retail stores, activities, outdoor patios, and areas where social distancing is not possible.
Some have asked for an exemption from the mask requirement on the basis that they have a disability that prevents them from wearing a mask for their own health. We sympathize with those in this situation; however, we do not make exceptions to this policy for those with a disability. This is because the mask rule is for the protection of employees and other guests. There are no exceptions to this rule at this time so that we can help control the spread of COVID-19 and keep all guests and employees as safe as possible.
You are welcome to bring your own (CDC) approved face coverings.
- Homemade face coverings should not contain any offensive language or images. Plain or company-branded face coverings are permitted. Human Resources and Operations personnel will help give guidance on this if there is a question.
- Cloth face coverings should be clean for each shift. They should be doubled over and cover both the nose and mouth.
- Employees without their own (CDC) approved face coverings will be provided masks. These will be available in HR upon the employee’s arrival. They will also be distributed via the Housing office to those already in company housing.
Social distancing and frequent hand washing are the biggest lines of defense. Face coverings do not take the place of either of those important components. We must also resist the temptation to touch our face or the face covering. Thank you for helping us all do our part!