“AWESOME PEOPLE, beautiful surroundings, unforgettable experiences.”
Fun Fact: Each of our 9 gift shops in the park has a theme based on its location. The Roosevelt Lodge gift shop harnesses the spirit of the old west while the Lake Yellowstone Hotel the gift store reflects the hotel’s 1920s decor and grandeur while capturing the lake lifestyle.
“Great people to work with, life-changing experience.”
Members of our Guest Services teams like to have fun. We work hard to celebrate notable achievements and build camaraderie among team members. Plus, there is a wide variety of positions to suit you, whether you are looking to sit and talk on the phone all day, stand at the front desk or behind the counter and assist guests, or support guests by handling their luggage or parking their vehicles.
Interested? There are a variety of positions in our Guest Services team to fit what you are looking for:
Guest Service Agents register guests for their accommodations or make reservations for them at one of the other park locations. They also explain the services and activities at their own location and throughout the park.
Reservations agents are our guests’ first impression of the company and park, and they’re key to launching our guests’ incredible (and possibly life-changing) experiences. Reservations agents begin each call with, “Welcome to Yellowstone.” From there, we build dreams.
Retail Associates in nine gift shops around the park help guests choose items to take home as reminders of their own amazing adventures.
Our Activity Sales Agents are responsible for providing our guests with accurate and detailed information about various activities throughout the park. They possess the ability to sell these activities to our guests.
A Bell Attendant has direct contact with our guests and provides several services such as transportation of luggage to and from rooms, providing information about the location, and providing shuttle service when necessary. Valet Attendants drive guest vehicles from the hotel entrance to a nearby designated parking area.
Micky is a Guest Service Agent at the Lake Hotel. She is originally from Colorado and came to Yellowstone because she wanted a break before becoming an adult. What she loves most about the Yellowstone lifestyle is that everyone is here because they love nature and want to have fun. In her free time, Micky enjoys hiking, lounging on the beach, sitting in the sunroom, and playing cards. One of the passions she’s picked up during her time in Yellowstone is identifying wildflowers.
Chris is a Bell Porter at the Lake Hotel. He is originally from Washington. His favorite part about the job is the interaction with the guests. He loves being a “vacation ambassador.” In his free time, Chris finds inspiration in nature, particularly seeing the wildlife. His best advice to someone considering a job in Yellowstone is to “forget the outside world…be ready for something magical.”
See how working at Yellowstone can be a life-changing experience!Read More
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