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2020 Reservation Upgrade Request – Old Faithful

We can now confirm that conditions will not allow us to open select Old Faithful Inn room types (West Wing and Old House) this season. However, since we are able to open the East Wing of the Inn, we can upgrade your reservation at no additional cost, into a Superior or Premium hotel room in the East Wing. Please fill out the form below on or before July 31.

As room availability is limited, the forms will be processed as they are received. Room types will be assigned as available for the dates requested. Those guests that can be accommodated will be sent a new confirmation within the next 72 hours. Those that can’t be accommodated will be sent a notice of cancellation of their original reservation and a deposit refund processed. Due to limited staffing in our call center, we are not able to accept upgrade requests over the phone.

Please be advised you will check-in at the nearby Old Faithful Snow Lodge and the lobby and other areas besides rooms in the East Wing will remain closed to guests and the public for the summer. Note: If your original reservation had a room with three beds, please note this type of accommodation is no longer an option.

Please note, food services are take-out only, and tours and activities are limited. For more information, visit our Health & Safety page.