Reservation Policies

Summer Reservation Policies

• • All rooms and facilities are non-smoking.
  • Lodging rates are per night, for up to two adults and do not include tax or utility fee.
  • Rates and dates are subject to change.
  • Extra adult in room is $19 per night.
  • There must be an adult (18 years or older) in each room.
  • Room occupancy is limited to the bedding configuration of the room reserved.
  • Children 11 and under stay free.
  • Special room requests are not guaranteed. We will make every effort to accommodate special requests.
  • Accessible accommodations are available on a limited basis and may be reserved by contacting our reservations office at 307-344-7311.
  • Cooking is prohibited in all accommodations.
  • In Yellowstone, televisions, radios, and air conditioning are not available. Limited complimentary internet is available at Canyon, Grant Village, Lake, Mammoth and Old Faithful. In-room phones are not available at all locations. Cell phone coverage is very limited throughout the park. Swimming pools are not available.

Winter Reservation Policies

• • • All rooms and facilities are non-smoking
    • Lodging rates are per night, for up to two adults and do not include tax or utility fee
    • Rates and dates are subject to change
    • Extra adult in room is $19 per night
    • There must be an adult (18 years or older) in each room.
    • Children 11 and under stay free
    • Special room requests are not guaranteed. We will make every effort to accommodate special requests.
    • Accessible accommodations are available on a limited basis and may be reserved by contacting our reservations office at 307-344-7311
    • Cooking is prohibited in all accommodations
    • Future season reservations are accepted March 15 for the following winter season.

Camping Reservations Policies

• Fishing Bridge RV Park is limited to hard sided units only
• Special site requests are not guaranteed. We will make every effort to accommodate special requests. National Park Service regulations require camping equipment to fit in designated sites. When making your reservation online be sure to book a site that will accommodate your camping equipment. For non-tent campers, you must book a site that will accommodate the total combined length of your vehicle and camping equipment. When calling to make a reservation be prepared to give the size of tent (in feet and inches) or the size of your RV and any tow or towed vehicle separately (e.g the size of your truck in addition to the size of your trailer when fully open.)
• If you arrive at the campground/RV Park with equipment different than that for which you have a reservation, we may not have a site available that will accommodate you. Most campsites in Yellowstone will not accommodate units over 40 feet.
• If you are an organized group, (church, Boy Scouts, school, university, etc.) you must reserve a group site. Groups are not permitted to stay in individual sites.
• Late Arrivals: For guests who may arrive outside of our usual business hours, your reserved site information will be available via a posted envelope on the Registration Building window. The next morning, please stop by the Registration Building again to complete the check-in process.
• The delivery or pick-up of out-of-park RVs or other camper unit rentals is prohibited.

Activity Policies

• • • Activities reservations require full payment at the time of booking.
    • Guaranteed activity reservations will be held up to the scheduled check-in time. In the event of a cancellation, 7 days notice is required to receive a full refund.
    • Please allow adequate in-park travel time. Guests arriving after the scheduled activity check-in time will not be allowed to participate.
    • Please be prepared for Yellowstone’s changing weather conditions. Warm, sunny days can turn cool and rainy – please carry rain gear and/or a jacket for your safety and comfort. Scheduled activities may be canceled due to inclement weather or trail conditions.

Dinner Reservations
Dinner reservations are required for Old Faithful Inn, Lake Yellowstone Hotel and Grant Village. Priority for dinner reservations is given to hotel guests. Visitors not staying at the Old Faithful Inn, Lake Yellowstone Hotel and Grant Village may make dinner reservations 60 days in advance. Please call 307-344-7311 to make reservations.

Dinner reservations are not accepted at our other dining facilities. Breakfast and lunch are on a first-come, first-seated basis throughout the park. Attire is casual in all park facilities.

Deposits
A deposit of the first night’s rate at each location is required at time of reservation. Advance deposits are payable by check, money order, or major credit card. We accept Visa, Master Card, Discover, American Express, Carte Blanche, JCB and Diners Club.

For Getaway Packages, 50% of package cost is due at time of booking with remaining balance due upon arrival.

For Lodging & Learning and Adventure Packages, 50% of package cost is due at time of booking with balance due 30 days prior to arrival. If booking is made within 30 days of arrival, 100% of package cost is due at time of booking.

Cancellations*
For Lodging and Camping reservations, a 30-day notice is required to receive a full refund of your deposit amount. A $25 non-refundable fee will be charged for any changes or cancellations that occur less than 30 days prior to arrival or during your stay. For cancellations within 7 days of your summer arrival and 14 days of your winter arrival, full deposit will be retained.

*Until further notice, the 30-day change/cancel fee is waived for Summer 2021 reservations. The 7-day cancellation policy will remain in effect.

No Shows
Confirmed reservations will be held for late arrival on the first night of your stay. If you fail to arrive or contact our reservations office by 10:00 am of the next day, your entire park reservation will be canceled and applicable cancellation fees applied.

Modify or Cancel Your Reservation

• • For Lodging and Camping reservations, a 30-day notice is required to receive a full refund of your deposit amount. A $25 non-refundable fee will be charged for any changes or cancellations that occur less than 30 days prior to arrival or during your stay. For cancellations within 7 days of your summer arrival and 14 days of your winter arrival, full deposit will be retained. Until further notice, the 30-day change/cancel fee is waived for Summer 2021 reservations. The 7-day cancellation policy will remain in effect.
  • For Getaway Packages, a 30-day notice is required to receive a full refund of your deposit amount. Cancellations that occur within 30 to 14 days of arrival will receive full refund of the deposit amount less a $25 non-refundable reservations fee. Cancellations that occur within 14 days of arrival will result in full forfeiture of the deposit amount.
  • For Adventure and Lodging & Learning Packages, 60-day notice is required to receive full refund of your deposit amount. Cancellations made between 30-60 days will result in 50% forfeiture of package cost. Cancellations made within 30 days of arrival result in 100% forfeiture of package cost.

We recommend the purchase of travel insurance to help protect you against financial loss if you must cancel or interrupt your trip due to unforeseen circumstances. We encourage you to research travel insurance services to best meet your needs. You may also ask our representative when booking your reservation or learn more from one of our industry partners.

Refunds for reservations will be issued in the same payment form as tendered at the time of purchase. If payment was made by credit card, we will credit the same account. Please allow 7-10 days for a credit to appear on your credit card statement. If payment was made by check, the refund check will be issued after 10 business days from the cancelled date.

View or Cancel an Existing Reservation